Welcome to Editing 101 : Best Practices
By completing this course, you will understand editing best practices for a variety of quality assurance (QA) applications.
- Refine your editing skills for call evaluations, mystery shopping reports, and audit reviews.
- Learn the differences between manual editing and Artificial Intelligence Quality Assurance (AIQA).
- Utilize AI resources such as Grammarly to prepare a professional report and improve accuracy.
- Earn a digital Certificate of Completion upon successfully passing the Editing 101: Best Practices Exam.