ARC ONLINE TRAINING COURSES PRESENTS:
Mastering the Art of Telephone Mystery Shopping:
A One-Hour Comprehensive Online Training Program
Sign up today!
Get started now and be among the first to gain access to the secrets of successful telephone mystery shopping.
What You’ll Learn:
- Mystery Shopping Basics and Myths
- Preparing for Calls
- Placing Calls
- Reporting
- Going Above and Beyond
Imagine making a positive impression with Mystery Shopping Providers (MSPs) that puts you at the top of their shopper lists. Armed with these insights and skills, you’ll be better poised to become the best telephone mystery shopper.
Coming Soon!!
Editing 101: Best Practices
This course will help you understand editing best practices for a variety of quality assurance (QA) applications.
- Refine your editing skills for call evaluations, mystery shopping reports, and audit reviews.
- Learn the differences between manual editing and Artificial Intelligence Quality Assurance (AIQA).
- Utilize AI resources such as Grammarly to prepare a professional report and improve accuracy.
- Earn a digital Certificate of Completion upon successfully passing the Editing 101: Best Practices Exam.
